Promdressesin.com-A professional prom dresses online store with various cheap prom dresses.

 

How to place an order?

What is your Return Policy?

What types of payment do you accept?

Is the information I send on the Internet safe?

How to see what's in my shopping cart?

How will my item (s) be shipped?

Do i need to pay for taxes or duties?

How to cancel my order?

Can I change my order information after sending confirmation Email?

When can I get my dress after ordering?

Who will take responsibility for product damage or loss during transit?

 

 

 

 

How to place an order?

Once you find the item you are interested in, click on it and you will be taken to the page with detailed info. On that page, you can select your own size and color. Once you have finished everything you need to, simply select the option "add to cart", and you can check out at anytime by clicking the checkout button. Meantime, our service staff will check out your orders and work everything out.

 

 

What is your Return Policy?

 

 

What types of Payment do you accept?

PayPal, western  union and credit card are all payment options available at Promdressesin.com

You do NOT need to registar a PAYPAL account, but can directly pay through visa card, mastercard or some other cards. For the detailed information you can refer to Paypal's instruction.

 

 

Is the information I send over the Internet safe?

All the information you send over our website is strictly confidential and is protected by our SSL certified web site through the industries most powerful encryption VeriSign. We also use MacAfee hacker protection for your increased safety. Any other information given such as email is strictly confidential and will not be used or given to any 3rd party.

 

 

How do I check the status of my order?

Simply log in to your account you have established at www.Promdressesin.com. There you can check the status of your order.

 

 

How to see what's in my shopping cart?

At any time you can click on the "My Cart" button at the top of the page to view the contents.

 

 

How will my item (s) be shipped?

 

Do i need to pay for taxes or duties?

Yes, different country customs have different regulations, which we have no idea of. We do not take any responsibility for taxes and duties, and you need to pay for it.

It is better for you to inquire your local customs about this information. They will reply you and ask for something like CO or Stamped and Signed Invoice, Value and so on. Then you can offer this information to us to help you declare and clear your goods successfully.

 

 

 

How to Cancel My Order?

-If you do not pay for your order, then do not worry. There are many testing orders at our website everyday, we only pay attention to orders which have already been paid.

-If you have paid for your order,

-If you contact us within 36 hours after we receive your payment, 70% refund (for example, your total order amount is USD 200, we will refund you USD 140) will get into your account within 3 business days

-If you contact us within 48 hours after we receive your payment, 50% refund (for example, your total order amount is USD 200, we will refund you USD 100) will get into your account within 2 business days

-If you contact us within 72 hours after we receive your payment, 30% refund (for example, your total order amount is USD 200, we will refund you USD 60) will get into your account within 1 business days

We will not cancel your order after 72 hours from the moment we get your payment. Hope you can kindly understand.

 

Can I Change My Order Information after Confirmation Email I Confirmed?

Sorry, all the orders can not be changed after we get your confirmation by email or by phone. So please check your order carefully.

 

We will send you an order confirmation email after getting your payment and order for you to re-confirm all your order details, including order style, color, size, shipping details and so on. When we get your confirmation, we will start to make your dress, which will take about 15-17 business days (please pay attention, 15-17 business days exclude normal weekends and holidays). When we ship your order, we will send you tracking number for you to track your order in person.

All dresses are shipped by air express company, e.g. EMS, TNT, DHL, UPS or FedEx, an email will reach you when we ship your order for you to track on specific online tracking website.

 

 

Who Will Take Responsibility for Product Damage or Loss During Transit?

Please contact our customer services first. We will check this problem carefully and reply you within 24 hours. When you get your item, please check it before sign for it. If you find there are any damage, you can refuse to sign for it and contact that currier. You can also contact your local express company if the item is lost. They will compensate you. Of course we will help you to solve this matter without any hesitation.

 

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